Quality principles and practices in higher education : different questions for different times /
by Jann E. Freed and Marie R. Klugman.
- Arizona, USA : Oryx press, c1997.
- xxiii, 254 p. : ill. ; 24 cm.
- American Council on Education/Oryx Press series on higher education. .
Includes bibliographical reference and index.
1573560529
Higher education.--Administration--United States Total quality management--United States