TY - BOOK ED - Harvard Business School Press TI - Harvard business essentials : manager's toolkit : : the 13 skills managers need to succeed T2 - The Harvard business essentials series SN - 9781591392897 U1 - 658 22 PY - 2003/// CY - Massachusetts PB - Harvard Business School Press KW - Supervision of employees KW - Management N1 - Includes Bibliographical References and Index; Management-BBA ER -