TY - BOOK AU - Kotler,Philip AU - Lee,Nancy TI - Marketing in the public sector : : a roadmap for improved performance / SN - 8131709582 U1 - 352.748 22 PY - 2007/// CY - New Delhi : PB - Pearson Education, KW - Government productivity KW - Public administration KW - Citizen participation KW - Administrative agencies KW - Management N1 - Includes bibliographical references and index. ; Marketing -BBA ER -