TY  - BOOK
AU  - Freed,Jann E.
AU  - Klugman,Marie R.
TI  - Quality principles and practices in higher education : : different questions for different times / 
T2  - American Council on Education/Oryx Press series on higher education
SN  - 1573560529
U1  - 378.73 22
PY  - 1997///
CY  - Arizona, USA : 
PB  - Oryx press
KW  - Higher education
KW  - United States
KW  - Administration
KW  - Total quality management
N1  - Includes bibliographical reference and index; GED
ER  -