TY - BOOK AU - Wirtz, Jochen AU - Lovelock, Christopher AU - Chatterjee, Jayanta TI - Services Marketing: people technology strategy SN - 9789332587687 U1 - 658.8 22 PY - 2018/// [2020] CY - Uttar Pradesh, India PB - Pearson KW - Marketing KW - Service Marketing KW - Consumer Services KW - BBA KW - Business Administration N1 - Includes Index; BBA ER -