Richard B. Chase, Nitin K. Agarwal, F. Robert Jacobs, Nicholas J. Aquilano Operations management for competitive advantage (With CD) - 11th Ed. - New Dehli Tata McGraw-Hill 2006 - 875 p. ISBN: 0070604487 Subjects--Topical Terms: Production management / Management Dewey Class. No.: 658 . 5 CHO /