TY  - BOOK
AU  - Pat Townsend
AU  - Joan Gebhardt,
TI  - Leadership in Action: Complete Quality Process
SN  - 8131701689
U1  - 658.4 TOL 
PY  - 2006///
CY  - New Delhi
PB  - Pearson Education
KW  - Leadership
N1  - Includes Bibliographical References and Index; Manag- BBA
ER  -