TY  - BOOK
AU  - Fearn-Banks,Kathleen
TI  - Crisis communications: a casebook approach 
SN  - 9781138923744
U1  - 659.2 22
PY  - 2017///
CY  - New York
PB  - Routledge, 
KW  - Management
KW  - Crisis Management
KW  - Public Relation
KW  - Advertising
N1  - Includes Index; Management - BBA
ER  -