TY - BOOK AU - Sameer Kumar, Charu Chandra, Marvin S. Seppanen AU - , TI - Process analysis and improvement (with CD) SN - 0072857129 U1 - 658 . 4 SEP PY - 2005/// CY - New York PB - McGraw-Hill KW - Management N1 - Manag- BBA ER -