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020 _a9789332587687
040 _aBD-DhULA
_cBD-DhULA
082 0 4 _222
_a658.8
_bWIS
100 1 _9879
_aWirtz, Jochen
245 1 0 _aServices Marketing:
_bpeople technology strategy /
_cby Jochen Wirtz, Christopher Lovelock, Jayanta Chatterjee
250 _a8th ed.
260 _aUttar Pradesh, India:
_bPearson,
_cc2018 [2020].
300 _axxii, 817 p. :
_bill. ;
_c27 cm.
500 _aIncludes Index.
526 0 _aBBA
650 0 4 _9454
_aMarketing
650 0 4 _9877
_aService Marketing
650 0 4 _9878
_aConsumer Services
650 0 4 _9320
_aBBA
650 0 4 _9321
_aBusiness Administration
700 1 _9880
_aLovelock, Christopher
700 1 _9881
_aChatterjee, Jayanta
942 _2ddc
_cBOOK
_n0
999 _c11844
_d11844