| 000 | 00620nam a2200229Ia 4500 | ||
|---|---|---|---|
| 001 | 262 | ||
| 003 | BD-DhULA | ||
| 008 | 141228s9999 xx 000 0 und d | ||
| 020 | _a0761932550 | ||
| 041 | _aEnglish | ||
| 082 |
_a658 . 8120954 BAC _b |
||
| 100 | _aS. Balachandran | ||
| 245 |
_aCustomer- driven services management _b |
||
| 250 | _a2nd Ed. | ||
| 260 |
_aNew Dehli _bResponse Books- New Delhi _c2006 |
||
| 300 |
_a304 p. _b _c _f |
||
| 526 | _aManag- BBA | ||
| 590 | _aKulsum | ||
| 650 | _aCustomer services - India - management | ||
| 700 | _a, | ||
| 942 |
_2ddc _cBOOK |
||
| 999 |
_c387 _d387 |
||