TY - BOOK AU - Palmer,Ian AU - Dunford,Richard AU - Buchanan,David A. TI - Managing organizational change: a multiple perspectives approach SN - 9780073404998 U1 - 658.4 22 PY - 2009/// CY - Boston, USA PB - McGraw-Hill Irwin KW - Organizational change KW - Management KW - Organizational Behavior KW - Organizational Effectiveness KW - Philosophy KW - BBA KW - Bachelor of Business Administration N1 - Includes bibliographical references and index; Introduction : stories of change -- Images of managing change -- Why organizations change -- What changes in organizations -- Diagnosis for change -- Resistance to change -- Implementing change : organization development, appreciative inquiry, positive organizational scholarship, and sense-making approaches -- Implementing change : change management, contingency, and processual approaches -- Linking vision and change -- Strategies for communicating change -- Skills for communicating change -- Sustaining change; BBA ER -