TY - BOOK AU - Anderson-Meli,Lisa AU - Koshy,Swapna TI - Public relations crisis communication: a new model T2 - Routledge focus on business & management U1 - 659.2 22 PY - 2020/// CY - New York PB - Routledge KW - Public relations KW - Corporate culture KW - Communication KW - Public Relation KW - MSJ KW - Media Studies and Journalism KW - BBA KW - Business Administration N1 - Includes bibliographical references; MSJ ER -